Chaney Instruments - Cannot support upgrade

12 of 23 Chaney Instruments reviews

Chaney Instruments did a massive change in the air-rite software and systems.Since the change my internet bridge will not work, they will not answer their phones in customer service, and their website solutions do not fix the problems.

I have tried for the past 2 weeks, 12 times to contact customer service. Each time I'm either in cue as #30 or they have a recording that says they cannot service my call. They say they were migrating effective Oct 1 and should have all the issues resolved prior to conversion. Obviously they were ill prepared to make the transition.

I have over $400 in equipment....useless!

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Reason of review:
Poor customer service
Product or service
Internet Bridge And 5N1 Sensor
Review category
review #932330 by
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12 of 23 Chaney Instruments reviews
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